Skip to main content
Oyinlola OlaniyanOO
Open to opportunities

Oyinlola Olaniyan

@oyinlolaolaniyan

I streamline customer operations, resolve escalations, and improve administrative workflows.

Nigeria
Message

What I'm looking for

I'm looking for a remote role where I can improve customer operations, manage stakeholder communications, resolve escalations, and strengthen administrative processes through data-driven service improvements.

I've led client operations and administrative workflows at Victop College, managing multi-channel communication for more than 150 stakeholders, parents, and community partners.

I resolve complex disputes and escalations with a focus on fair, lasting solutions. I've also managed resource allocation, budget scheduling, vendor correspondence, and standardized communication workflows to reduce delays and improve response times.

Previously, at Bellwether College, I handled high-volume calls, inquiries, records, and client communications while working with academic and executive staff to resolve recurring student and parent issues.

My earlier work at Gracious Supermarket strengthened my experience in inventory, billing, database records, vendor restocking, and point-of-service customer support. I bring a reliable remote setup with fiber internet, 5G backup, and solar/inverter power.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Imo State University logoIU

Imo State University

Bachelor of Science, Sociology

2015 - 2019

Bachelor of Science in Sociology from Imo State University, Owerri, Nigeria, completed in 2019.

Tech stack

Software and tools used professionally

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan