Oyinkansola Emmanuel

Built and led a global HR function across 18 countries and 30+ operating markets, creating compliant people processes, driving engagement initiatives and supporting audits (PCI‑DSS, SOC2, GDPR) to enable scale and remote work.

Improved company performance 45% YoY by designing and implementing metrics-driven performance management, drove 100% people ops compliance and increased onboarding and retention through data-driven HR programs.

Partnered with contact centre leadership to manage 1,000+ employees across three states, reduced sick leave 30% through wellness programs and improved attendance via an AI-enabled tracking solution.

Managed HR business partnering for contact centres with 1,000+ employees across multiple states, delivering attendance tracking solutions, reducing sick leave by 30%, and improving employee relations and operational reporting.

Managed recruitment, benefits administration and employee relations, and supported leave management and third‑party relationships to maintain HR operations and policy compliance.

Handled recruitment, benefits administration, disciplinary processes, leave management and third‑party relationships to support HR policy implementation and employee services.

Managed office administration, client scheduling and expense tracking while serving as first point of contact for customers and supporting training logistics.

Delivered weekly drama lessons to 300 junior students, coordinated co‑curricular events and ran a junior reading program to improve literacy and extracurricular participation.

Completed a Masters of Industrial & Labour Relations with focus on labour relations and HR practices.

Earned a Bachelor of Arts in English focusing on written and verbal communication skills.