Open to opportunities

Oyindamola Abolarin

@oyindamolaabolarin

Message

I manage customer onboarding, CRM operations, and lead conversion for climate technology sales teams.

Nigeria

Message

What I'm looking for

I'm looking to contribute to customer success, CRM, sales operations, and business operations work where I can improve onboarding, lead management, customer experience, and cross-functional processes.

At Earthbond Solar, I manage 90+ inbound leads weekly, maintain customer response times within 24 hours, and support conversions across a 0–60-day sales cycle. I administer Zoho CRM, improve onboarding workflows, and coordinate payments, invoices, insurance documentation, and repayment follow-ups.

I also bring experience supporting executive operations, project coordination, stakeholder communication, and customer onboarding documentation. I work closely with Sales, Finance, and Operations to streamline processes and improve the customer experience.

Experience

Work history, roles, and key accomplishments

Current

Business Operations & Customer Success Associate

Current

Earthbond Solar

Aug 2024 - Present (2 years)

Manage 90+ inbound leads weekly, ensuring timely follow-up and customer engagement. Administer and optimize Zoho CRM, maintaining accurate customer records and workflow automations.

Zoho CRM CRM Administration Lead Management Customer Onboarding Sales Operations Customer Success Process Improvement Stakeholder Management Google Sheets Google Workspace Freshdesk

Executive Assistant

Earthbond Solar

Apr 2024 - Aug 2024 (4 months)

Managed the CEO's calendar, meetings, travel arrangements, and daily priorities. Coordinated communication between internal teams, customers, and external stakeholders.

Calendar Management Travel Coordination Reporting Project Coordination Administrative Operations Stakeholder Management