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OM@oyenambatani
Passionate marketing professional with customer service, sales, and relationship-building expertise.
South AfricaI am a budding, passionate marketing professional with hands-on experience in customer service, outbound sales, and retail merchandising across multiple campaigns and industries. I have supported billing, prepayments, debt recovery and product education while consistently meeting daily, weekly and monthly KPIs.
I combine strong negotiation, networking and client-relationship skills with proficiency in Microsoft Office and data capturing to drive customer satisfaction and sales outcomes. I am completing a Diploma in Marketing Management and seek opportunities to apply my customer-focused marketing and sales experience to grow within a dynamic team.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Work history, roles, and key accomplishments
Synergy Contact Centre
Nov 2022 - Present (3 years)
Handled chat and email support for The White Company and assisted EDF customers with billing, prepayments and debt recovery while meeting daily, weekly and monthly KPIs and completing product training.
Ignition
Jan 2020 - Jun 2020 (5 months)
Executed outbound sales campaigns, maintained customer databases, contacted prospects via phone, email and social media, and produced weekly reports on customer feedback and sales performance.
WNS
Jun 2019 - Jan 2020 (7 months)
Supported Telkom customers with directory services, resolved complaints, monitored customer trends and recommended product/service changes while submitting weekly activity reports.
TRTruworths
Dec 2016 - May 2017 (5 months)
Managed stock presentation and pricing on the sales floor, coordinated with suppliers and distributors, and optimized displays to maximize customer interest and sales.
Degrees, certifications, and relevant coursework
MTDiploma, Marketing Management
Diploma in Marketing Management in progress at Mangosuthu University of Technology with studies focused on marketing principles and practical applications.
Senior Certificate, General Secondary Education
Obtained National Senior Certificate (Matric) from Hunts Road Secondary in 2016.
Software and tools used professionally
South AfricaYou can contact Oyena and 90k+ other talented remote workers on Himalayas.
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