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Esther Aimofumeh

@estheraimofumeh

Customer-focused support professional skilled in digital communication and social media management.

Nigeria
Message

What I'm looking for

I seek a customer-focused role where I can use digital communication and social media skills to improve customer experience and contribute to product and brand growth.

I am a devoted, customer-focused professional with a B.Sc. in Biochemistry and years of hands-on experience in customer support across phone, email, and chat channels. I consistently deliver timely, courteous responses that improve client satisfaction and brand perception.

I have managed social media accounts (Instagram, Facebook, TikTok), escalated technical issues for product improvement, and provided actionable feedback to marketing and product teams. My strengths include team leadership, meticulous attention to detail, and strong interpersonal communication.

I adapt quickly to new environments, enjoy learning new skills, and have a proven track record of improving customer experience through thoughtful problem-solving and organizational discipline.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Ajayi Crowther University logoAU

Ajayi Crowther University

Bachelor of Science (Hons), Biochemistry

2015 -

Bachelor of Science (Hons) in Biochemistry awarded in October 2015.

Tech stack

Software and tools used professionally

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Esther Aimofumeh - Customer Support Representative - Perpetual Collections | Himalayas