Owen Heading

Managed all aspects of HR and recruitment, providing expert advice on HR policies, participating in strategy meetings, and collaborating with partners to recruit tech talent. Supervised onboarding processes for new employees across Europe.

Implemented a new HRIS system and established a Learning & Development function. Managed the 360 Recruitment Process and coached new managers on recruitment best practices, increasing global headcount significantly.

Managed end-to-end recruitment for technical areas, coordinated with various teams to maintain recruitment pace, and coached hiring managers on effective recruitment processes.

Led recruitment for strategic talent as part of a scale-up strategy, managed HR grievance processes, and coached executives on hiring decisions while presenting quarterly updates to the Board.

Managed a team of call handlers during a contact tracing campaign, designed training regimens that improved performance, and reduced absenteeism.

Sourced specialist IT positions and managed onboarding processes while conducting training and development initiatives for new employees.

Sourced specialist talent for technology positions and trained junior specialists in sourcing techniques while advising hiring managers on market trends.

Headhunted talent for specialist positions and developed market knowledge across various sectors while providing feedback to account managers.

Grade: 2:1 with Commendation and CIPD accreditation

Completed a Master's degree in Human Resource Management with a focus on Strategic HRM, Talent, Reward and Performance management, Learning and Development, Labour Law and Employee Relations. Dissertation Title: The Contemporary use of Mediation Techniques in Workplace Disputes.

Participated in an Erasmus program, studying History of Czech contemporary culture post-Soviet Conflict, Central European Culture and Political Science, and a semester course in conflict resolution focusing on micro nations of central Europe.

Grade: 2:1

Earned a Bachelor of Arts in International (Hons) Anthropology & Philosophy, focusing on the Anthropology of Security, International Development, Contemporary Political Thinking, Ethics and Moral Philosophy.