Open to opportunities

Owen Ellington-Butler

@owenellington-butler

Message

Diligent remote office administrator delivering clear communication and seamless operations.

United States

Message

What I'm looking for

I’m looking for a remote-friendly role where I can manage daily operations, coordinate schedules and timelines, and support teams with clear communication, problem-solving, and consistently excellent customer service.

I’m a remote office administrator who manages daily virtual operations and keeps communication flowing between project managers, field teams, vendors, and clients across multiple job sites. I coordinate calendars, virtual meetings, and project timelines using digital tools to support efficient remote collaboration.

I bring a strong customer-operations background from front line roles where I handled over $20,000+ cash daily, reconciled cash balance sheets in multiple tills, and completed closing tasks while providing quality service to hundreds of customers each day. I’ve also supported guest and booking needs through call center work—processing reservations, handling inquiries, managing cancellations, and resolving issues—alongside early experience in fast-paced food service focused on clean workspaces and food safety.

Experience

Work history, roles, and key accomplishments

Remote Office Administrator

MB Contracting Group

Apr 2024 - Apr 2026 (2 years)

Managed daily virtual office operations, coordinating calendars, meetings, and project timelines across project managers, field teams, vendors, and clients across multiple job sites. Supported efficient remote collaboration using Microsoft Word, Excel, and PowerPoint.

Virtual Office Calendar Management Remote Collaboration Project Timelines Microsoft Word Microsoft Excel Microsoft PowerPoint Problem Solving

Front End Supervisor

Bomgaars

Aug 2022 - Nov 2023 (1 year 3 months)

Supervised front-end operations and handled $20,000+ in cash daily, reconciling cash balances across multiple tills. Completed numerous closing tasks and delivered customer service to hundreds of customers per day.

Cash Handling Customer Service Team Coordination Conflict Resolution

Call Center Agent

Best Western

Jun 2021 - Sep 2021 (3 months)

Assisted guests with reservations by providing hotel information, processing bookings, and managing cancellations by phone. Resolved guest inquiries and issues to ensure satisfaction.

Reservation Support Booking Management Cancellations Guest Inquiry Resolution Customer Satisfaction Data Entry Communication Skills Time Management

Education

Degrees, certifications, and relevant coursework

Betty H. Fairfax IB High School

High School Diploma, International Baccalaureate (IB)

2018 - 2021

Activities and societies: Participated in parades and building projects; involved in school-wide Avid and related activities.

Attended Betty H. Fairfax International Baccalaureate (IB) high school from September 2018 to May 2021, graduating in May 2021. Participated in school-wide Avid activities and extracurricular events including parades and building projects.