Himalayas logo
Owais MehrajOM
Open to opportunities

Owais Mehraj

@owaismehraj

Customer success leader driving software adoption, data migrations, and process improvements.

India
Message

What I'm looking for

I seek roles focused on customer onboarding, software adoption, and CRM-driven success where I can drive process improvements, mentor teams, and contribute to revenue growth.

I am a customer success professional with 5+ years of experience implementing software, leading data migrations, and training clients to maximize adoption. I specialize in CRM management (HubSpot, Salesforce), technical troubleshooting, and building automated workflows that improve response efficiency.

At LeLafe IT Solutions I led onboarding for 100+ clients with 99% data accuracy and zero downtime, reduced support response time by 30%, and drove higher user adoption through demos and training. I also supported sales and marketing initiatives that increased lead conversion and revenue.

I am passionate about delivering seamless onboarding experiences, optimizing software adoption to enhance client outcomes, and partnering cross-functionally to translate customer feedback into product and process improvements.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

AS

Amar Singh College, Srinagar

Bachelor of Commerce, Commerce

Completed a Bachelor of Commerce degree focusing on commerce and business subjects.

JB

JK Board of School Education, Batamaloo

Higher Secondary Certificate, Higher Secondary

Completed Higher Secondary (12th) education under JK Board of School Education.

AI

AICIN Computer Institute

Diploma, Computer Basics

Completed a diploma course covering foundational computer basics and applications.

HS

HubSpot / Salesforce

Professional Certification, Customer Relationship Management / Data Analytics

Completed certifications in CRM and data analytics focusing on HubSpot and Salesforce platforms.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Owais Mehraj - Deputy Manager - LeLafe IT Solutions Pvt Ltd | Himalayas