Open to opportunities

Otrina Chigwedere

@otrinachigwedere

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Business Ambassador /Customer Service/Sales Support with 5+ years of experience.

Zimbabwe

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What I'm looking for

I am looking for a company that values exceptional customer service and provides opportunities for professional growth. I thrive in collaborative and creative environments where I can utilize my skills in customer lead generation, relationship management, and team leadership. I am eager to contribute to the success of an organization and make a positive impact.

I am a dedicated and creative professional with 5+ years of experience as a Customer Service Specialist and Business Developer. I have a track record of establishing productive and engaging customer service environments. I am highly regarded for my adaptability and creativity, and I have a strong aptitude for working with collaborative teams. I am seeking opportunities where I can professionally grow and fully utilize my skills and experience for the success of the organization.

Throughout my career, I have demonstrated my ability to generate customer leads, build and maintain relationships, and deliver exceptional customer service. In 2021, I was promoted from Business Developer to the Ambassador of Star Group Buy due to the high volume of sales I achieved for the company. In 2022, I was further promoted to Team Leader, where I was responsible for training and leading the sales team. I achieved remarkable success by generating 146,000 new customer leads for three consecutive months in 2021.

Experience

Customer Service Specialist| Business Developer

Star Group Buy

As a Business Developer and Ambassador for Star Group Buy, I identified and researched potential clients, developed and maintained client relationships, coordinated with sales teams, made presentations to prospective clients, and managed strategic partnerships to grow the business. I also managed the before and after sales needs of customers, attended staff meetings and training, and achieved sign

Customer Service Customer Relationship Management Presentation Skills Sales Management Team Management Business Intelligence

Team Leader

Star Group Buy

As a Team Leader for Star Group Buy, I allocated duties to team members, offered guidance and support, facilitated effective communication, addressed challenges, inspired and motivated team members, assessed individual and team performance, resolved conflicts, made informed decisions, provided constructive feedback, contributed to project planning, and encouraged a culture of continuous improvemen