Open to opportunities

Oseyemi Akunyemi

@oseyemiakunyemi

Message

E-commerce operations specialist streamlining Shopify fulfillment, inventory, and customer support for growth.

Nigeria

Message

What I'm looking for

I’m looking for a role where I can own Shopify operations—fulfillment, inventory, and customer support—using tools like Klaviyo and AfterShip to improve delivery performance and revenue growth, while collaborating with focused teams and improving workflows continuously.

I’m an E-commerce Operations Specialist with hands-on experience managing Shopify storefronts end-to-end—product setup, structured SKU organization, order fulfillment workflows, and inventory management. At VitalCorex Store, I built and operated a Shopify health and wellness store, uploaded 30 products with 80+ variants, grew monthly store traffic by 353% through optimized listings and Klaviyo email flows, and delivered $1,502.77+ in gross sales while maintaining 100% on-time delivery.

Previously, I strengthened customer operations through 80+ daily inquiries as a Customer Support Specialist using HubSpot CRM, handling order tracking and issue resolution to support strong first-contact resolution rates. I’ve also coordinated cross-department operations as an Operations Manager and improved team execution with Trello, Slack, WhatsApp, and structured Google Drive systems—so I bring both operational rigor and customer-first focus to every store workflow.

Experience

Work history, roles, and key accomplishments

Current

E-Commerce Operations Specialist

Current

VitalCorex Store

Jan 2025 - Present (1 year 5 months)

Built and managed a Shopify health and wellness store from setup through daily operations, organizing 30 products with 80+ variants. Grew monthly traffic 353%, generated $1,502.77 in gross sales, and maintained 100% on-time delivery by managing end-to-end fulfillment and implementing Klaviyo and AfterShip workflows.

Shopify order fulfillment Klaviyo AfterShip Tracking Automation CJ Dropshipping Workflows Profit Tracker Dashboards Customer Support Operations

Current

Executive Administrative Assistant

Current

Chigari Foundation

Mar 2024 - Present (2 years 3 months)

Coordinated 60+ meetings per month, managing scheduling, documentation, and follow-ups to support program operations. Reorganized Google Drive systems to improve cross-team file accessibility and handled logistics, reporting, and administrative coordination across multiple departments.

Executive Administration Scheduling Documentation Management Google Drive Logistics Coordination Program Operations

Operations Manager

Quantum International

Jan 2024 - Dec 2024 (11 months)

Coordinated daily operations across five departments to improve workflow efficiency and team productivity. Implemented Trello task management and used Slack and WhatsApp to streamline internal communication while supporting marketing, research, and social media teams.

Operations Management Trello Slack WhatsApp Marketing Operations Research Support Social Media Operations Workflow Management

Customer Support Specialist

Alerzo Limited

Jan 2022 - Dec 2023 (1 year 11 months)

Managed 80+ daily customer inquiries via phone, email, and live chat using HubSpot CRM, handling order tracking and delivery updates. Maintained accurate CRM records, resolved issues to reduce escalations, and escalated complex cases to relevant departments for timely resolution.

HubSpot CRM CRM