oscar rodrigo membreño vasquezOV
Open to opportunities

oscar rodrigo membreño vasquez

@oscarrodrigomembreov

Trilingual aeronautical engineer with strong customer service experience.

El Salvador

What I'm looking for

I seek a dynamic role that values adaptability and offers growth opportunities in the aviation or technical support sectors.

I am an aeronautical engineer with a passion for the aviation industry and a strong background in customer service. My experience spans various roles, including technical support and administrative tasks within the aeronautical sector. I pride myself on my adaptability and quick learning abilities, which have allowed me to thrive in fast-paced environments.

Throughout my career, I have worked with US and Canadian companies, providing exceptional customer service and technical support. My role at the Civil Aviation Authority involved critical safety assistance and documentation, while my time at TELUS International honed my skills in technical support and sales. I am also a member of the National Fencing Team, showcasing my commitment to teamwork and discipline.

Experience

Work history, roles, and key accomplishments

CC

Air Traffic Controller

CEPA Autonomous Port Executive Commission

Nov 2023 - May 2024 (6 months)

Ensured safe separation of aircraft and managed air traffic flow through effective monitoring. Communicated with and guided pilots, while also handling emergency situations.

TI

Technical Support Analyst

Telus International

Jan 2023 - Oct 2023 (9 months)

Delivered B2B technical support for a Canadian-based account via voice, chat, and email, managing inbound and outbound interactions. Conducted sales for various products including mobile plans, devices, and security software. Provided technical assistance for mobile devices, handled billing inquiries, and supported fellow agents.

CA

Aviation Safety Assistant

Civil Aviation Authority, AAC

Jan 2020 - Dec 2020 (11 months)

Classified and documented AVSEC safety and airworthiness technical files. Performed various administrative tasks to support departmental operations.

Education

Degrees, certifications, and relevant coursework

oscar rodrigo hasn't added their education

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Tech stack

Software and tools used professionally

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oscar rodrigo membreño vasquez - Air Traffic Controller - CEPA Autonomous Port Executive Commission | Himalayas