Osama abashar
@osamaabashar
I resolve customer inquiries and support finance and NGO operations.
SudanWhat I'm looking for
I've handled high-volume electricity service and billing calls at Sudanese Electricity Distribution Company, resolving inquiries, documenting interactions, and escalating complex cases under pressure.
I've also supported financial administration at Golden Stand Company and NGO operations with Plan International and JASMAR Organization, contributing to Excel-based records, reporting, logistics, project coordination, and stakeholder communication. I work professionally in Arabic and English across customer service, finance, and community-focused programs.
Experience
Work history, roles, and key accomplishments
Completed a one-month internship supporting daily operations activities within an international NGO setting. Assisted with administrative tasks, documentation, and coordination of program logistics.
Education
Degrees, certifications, and relevant coursework
Sudan University of Science and Technology
Diploma, Electronic Engineering
2012 - 2015
Pursued a Diploma of Electronic Engineering, gaining foundational knowledge in electronic systems and engineering principles.
Tech stack
Software and tools used professionally
Availability
Location
SudanAuthorized to work in
Job categories
Skills
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