At Botswana Power Corporation, I answered incoming customer calls, responded to questions, and resolved minor queries. I also registered meters, logged fault reports, and dispatched and resolved faults using C4C and SAP.
As a Knowledge Management Intern and Volunteer at Botswana Power Corporation, I assisted with customer applications, quotations, and sales processing, and filed and retrieved customer records. At Statistics Botswana, I taught enumerators how to enumerate, supervised fieldwork, and checked and submitted census data using an electronic device.
