Open to opportunities

ORANGITA User

@orangitauser

Message

Player engagement and community support specialist fluent in Arabic and advanced English.

Poland

Message

What I'm looking for

I seek a remote, part-time role in player engagement or community support where I can use bilingual communication, moderation, and ticketing skills to improve player experience and safety.

I am a dedicated Player Engagement & Community Support Specialist with over two years moderating gaming communities and Telegram groups, delivering empathetic, solution-focused player support in Arabic and English.

I have moderated communities of 10K+ members, handled tickets and chat support, enforced content guidelines, and organized engagement activities that improved player satisfaction while reporting trends to administrators.

Currently completing a BA in Geography & GIS at Mansoura University, I combine strong communication and problem-solving skills with hands-on experience in Telegram, Discord, Google Workspace, and basic ticketing systems to create safe, engaging gaming environments.

Experience

Work history, roles, and key accomplishments

Community Moderator

Freelance

Jan 2023 - Jan 2025 (2 years)

Moderated large gaming and Telegram communities (10K+ members), handled player inquiries in Arabic and English, removed inappropriate content, and organized engagement activities to improve player satisfaction.

Player Support Telegram Discord Content Review Zendesk Freshdesk Google Workspace

Education

Degrees, certifications, and relevant coursework

Mansoura University

Bachelor of Arts, Geography & GIS

Pursuing a Bachelor of Arts in Geography & GIS, currently in the fourth year with coursework focused on geographic information systems and regional geography.