Menna Allah Nashaat Makhlouf

MM

Open to opportunities

Menna Allah Nashaat Makhlouf

@mennaallahnashaatmak

I support online communities and customers with calm, bilingual communication and thoughtful problem-solving.

What I'm looking for

I'm looking for a remote opportunity in customer support, community moderation, or virtual assistance where I can help people, solve problems calmly, learn continuously, and contribute to a professional team.

I help community members by answering questions, providing guidance, and maintaining a respectful, positive environment in Arabic and English.

I'm calm under pressure and attentive to detail, using active listening and careful conversation analysis to de-escalate disagreements and respond thoughtfully. I'm eager to grow in remote customer support, community moderation, or virtual assistance while contributing reliably to a professional team.

Experience

Work history, roles, and key accomplishments

CS

Customer Support

Community Support

Assisted community members by answering questions and providing guidance. Helped de-escalate disagreements through respectful communication.

Community Support Conflict Resolution Problem Solving Active Listening Attention To Detail Research Written Communication Discord Gmail Google Drive Google Docs Microsoft Word Canva Ibis Paint X ChatGpt Google Translate Deepl

Education

Degrees, certifications, and relevant coursework

MU

Mansoura University

Bachelor of Commerce, Commerce

Pursued a degree in the Faculty of Commerce (Arabic Program).

Tech stack

Software and tools used professionally

Google Docs

Google Drive

Canva

Ibis

DeepL

ChatGPT

X++

Interested in hiring Menna Allah?

You can contact Menna Allah and 90k+ other talented remote workers on Himalayas.

Message Menna Allah

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