roaa samy

I am a dedicated and hard-working individual with a Bachelor's degree in Literature from Alexandria University. My experience as a Competitive Social Moderator at Spark Store has equipped me with essential skills in customer service, including answering inquiries, managing complaints, and processing returns and refunds. I pride myself on my creativity and dedication to providing excellent service.

Throughout my education, I have developed strong analytical skills, particularly through my involvement in UCMAS, where I honed my mathematical abilities. Additionally, my language proficiency in Arabic, English, French, and Japanese allows me to communicate effectively with a diverse range of customers. I am eager to leverage my skills and experiences in a dynamic work environment.