Ophelia Mustafa

I am a motivated and compassionate professional with over 10 years of experience in client service, healthcare coordination, and marketing. My career has been defined by my ability to manage customer relations effectively, train teams, and streamline operations while handling complex administrative tasks. I thrive in environments that value adaptability, communication, and attention to detail.

In my recent role as a Remote Shift Lead at Wafflehouse, I led second shift operations, ensuring smooth transitions and high-level customer support in a fast-paced environment. My experience as a Patient Treatment Coordinator at Dental Options allowed me to oversee daily clinic operations, manage EHR systems, and coordinate patient visits efficiently. Additionally, my background in marketing as a Sales Supervisor at Milky Fresh has equipped me with skills in content creation and social media strategies, enhancing online visibility for the brand.