Sini User
@open_siniverse
Safety labeller of data and AI trainer.
What I'm looking for
I am a visually driven and customer experience-oriented professional with a strong creative background in visual content creation, digital marketing, and customer service. Currently, I work as a private contractor in Spain, specializing in content safety and moderation. My sharp eye for detail and clear communication skills have allowed me to adapt across diverse industries, ensuring high-quality content delivery.
Throughout my career, I have gained extensive experience in leadership, teamwork, and delivering engaging content across both digital and live platforms. My roles have ranged from content moderation and customer support to visual content creation and event coordination. I pride myself on my ability to maintain professionalism and empathy in customer interactions, while also driving brand promotion and sales strategies.
Experience
Work history, roles, and key accomplishments
Content Moderator - Safety Labelling
Teleperformance
Jan 2023 - Present (2 years 5 months)
Analyzed and labeled text content for safety and compliance based on platform guidelines. Ensured content quality and adherence to ethical and legal standards in online environments.
Customer Service Chat & Content Operator
Asiakaspalvelut Oy
Jan 2022 - Present (3 years 5 months)
Provided remote chat-based support to customers with professionalism and empathy. Managed customer inquiries and resolved issues efficiently.
Visual Content Creator
Albi Line S.L.
Jan 2022 - Present (3 years 5 months)
Created digital and print content for marketing campaigns. Developed social media posts, catalogues, and direct mail content.
Salesperson
Tallink Baltic Princess Cruise
Jan 2018 - Present (7 years 5 months)
Delivered customer service and managed tax-free retail operations onboard. Handled sales transactions and inventory management.
Customer Experience Expert & Salesperson
Alko Oy
Jan 2018 - Present (7 years 5 months)
Maintained customer relations and optimized in-store visual merchandising. Assisted customers with product selection and ensured an appealing store environment.
Cruise Stewardess & Deckhand
Rosita Oy
Jan 2016 - Present (9 years 5 months)
Provided hospitality services and onboard assistance on cruise ships. Ensured guest comfort and safety during voyages.
Promoter & Brand Ambassador
Sunnyone Promotions
Jan 2015 - Present (10 years 5 months)
Represented major brands in promotional events and mystery shopping campaigns. Engaged with potential customers and gathered market insights.
Retail Manager
Boutique Malibú
Jan 2014 - Present (11 years 5 months)
Managed a high-fashion retail store including team leadership and sales strategy. Oversaw daily operations and achieved sales targets.
Receptionist Hostess
SACCA High-End Restaurant
Jan 2013 - Present (12 years 5 months)
Managed guest reception and seating arrangements in a high-end restaurant. Ensured a smooth flow of service and positive guest experience.
Animation Manager & Event Coordinator
Hotel Can Marquet
Jan 2011 - Present (14 years 5 months)
Planned and executed entertainment programs for hotel guests. Coordinated events and activities to enhance guest experience.
Promotional Model
Canary Islands Tourism Campaign
Jan 2009 - Present (16 years 5 months)
Represented the Canary Islands in a tourism campaign at the World Travel Market. Promoted travel destinations and engaged with potential tourists.
Hotel Leisure & Sports Monitor, Guide
Romantic Ocio, Activ, Viva Hotels & Resorts
Jan 2008 - Present (17 years 5 months)
Led guest leisure programs and sports activities in hotel environments. Ensured guest participation and enjoyment in various recreational offerings.
Drama Teacher
Juhana Herttua High School of Arts and Media
Jan 2007 - Present (18 years 5 months)
Taught theatre, drama, and self-expression to high school students. Developed curriculum and facilitated creative learning experiences.
Server & Barmaid
Silver Service
Jan 2006 - Present (19 years 5 months)
Served at high-end venues and events in 4-5 star hotels. Provided exceptional food and beverage service to discerning clients.
Chief & Sales Manager
Jorma Touring Theatre
Jan 2004 - Present (21 years 5 months)
Managed theatre operations and sales for a touring theatre company. Oversaw logistics and promoted performances.
Theatre Actress, Presenter & Performer
Various theatre companies
Jan 2002 - Present (23 years 5 months)
Performed in theatrical productions, corporate events, and educational projects. Utilized acting and presentation skills to engage audiences.
Education
Degrees, certifications, and relevant coursework
AKK Turku (Alko Oy)
Immediate Supervisor Training, Supervision
Underwent training designed for immediate supervisors. This program developed leadership and management skills essential for overseeing teams and operations.
Lonnrot Vocational School
Producer of Tourism and Travel-related Services, Tourism and Travel-related Services
Activities and societies: Internship: Gran Canaria, Spain
Studied to become a producer of tourism and travel-related services, gaining expertise in the tourism industry. Completed an internship in Gran Canaria, Spain, applying theoretical knowledge in a practical setting.
Turku Open University
Cultural History Studies, Cultural History
Grade: 25 credits
Completed 25 credits in Cultural History Studies. This coursework provided a deep understanding of historical and cultural contexts.
Various theatre companies
Courses in Theatre & Film, Theatre & Film
Activities and societies: Acting, Writing, Improv
Participated in various courses focusing on Theatre & Film, including acting, writing, and improv. These courses honed creative and performance skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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