Opelusi Olamide

I’m a dedicated customer service representative with experience managing customer communications, resolving inquiries, and providing administrative support to deliver exceptional client experiences.

I handle both inbound and outbound communications with strong problem-solving and organizational skills, supporting account setup, order processing, and follow-up on documentation to maintain high customer satisfaction.

In my sales-focused customer support role, I assisted an average of 20 customers daily, resolved complaints professionally, and managed daily cash transactions averaging ₦25,000 with accurate payment processing and record keeping.

As a founder and business owner, I manage daily operations for a campus-based fashion accessories business, serving over 70 customers and processing about 10 orders weekly. I create and promote marketing content on WhatsApp and TikTok to improve product visibility and expand customer reach.