Hope Alfred
@hopealfred
Customer support specialist in fashion retail handling product enquiries, customer orders, and payment records.
NigeriaWhat I'm looking for
In my self-employed fashion retail business, I answer customer questions and share information about products, availability, and orders.
I communicate with customers through WhatsApp and email, responding to order-related concerns and helping customers find solutions.
I organise customer orders and keep payment information up to date.
I also prepare promotional flyers and social media content to share product updates. I'm interested in bringing these skills to a remote customer support role.
Experience
Work history, roles, and key accomplishments
Fashion Business Owner
Self Employed
Jan 2024 - Present (2 years 10 months)
Managed customer service and order management for a fashion retail business, answering customer questions and providing product information. Communicated with customers via WhatsApp and email, processed orders, and maintained payment records.
Education
Degrees, certifications, and relevant coursework
Nekede Polytechnic
National Diploma
Completed first year of National Diploma studies.
Akanu Ohafia Secondary School
Secondary School Certificate
Completed secondary education.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
Interested in hiring Hope?
You can contact Hope and 90k+ other talented remote workers on Himalayas.
Message HopeGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
