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Oogs User

@oogsuser

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Motivated Business Management student with strong customer service skills.

United States

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What I'm looking for

I am looking for a role that values strong communication and problem-solving skills, with opportunities for growth in a supportive environment.

I am a motivated and detail-oriented Business Management student at Arizona State University, with over four years of experience in customer service and team leadership. My journey has equipped me with the ability to manage high-volume communication and maintain organized workflows, ensuring exceptional support for customers and teams alike.

During my time as a Delivery Driver at Papa John's, I successfully delivered over 1,000 orders while maintaining a 98% on-time record. This role honed my skills in order processing, real-time communication, and conflict resolution, especially during peak hours. Additionally, my leadership experience as President of the ASU Boxing Team has allowed me to manage communications, scheduling, and logistics for a student-run organization, further enhancing my organizational and leadership capabilities.

Experience

Work history, roles, and key accomplishments

President

ASU Boxing Team

Jan 2023 - May 2025 (2 years 4 months)

Led a student-run sports organization with over 20 active members, overseeing all communications, scheduling, and team logistics. Coordinated with school administrators, sponsors, and vendors to ensure smooth operations.

Leadership Communication Scheduling Logistics Vendor Management Administrative Support

Delivery Driver

Papa John's

Jul 2019 - Sep 2022 (3 years 2 months)

Delivered over 1,000 orders with a 98% on-time record, consistently ensuring high customer satisfaction. Managed order processing, real-time communication, and conflict resolution during peak operational hours.

Customer Service Conflict Resolution Time Management Communication Logistics Order Processing

Electrical Apprentice

Auke Bay Electric

Oct 2018 - Dec 2019 (1 year 2 months)

Supported technical teams in troubleshooting and installations, consistently meeting tight deadlines. Prioritized safety and compliance by regularly logging service requests and follow-ups.

Troubleshooting Installation Compliance Documentation Communication Technical Support

Sandwich Artist

Subway

Oct 2018 - Aug 2019 (10 months)

Provided fast and friendly customer service in a high-volume environment, ensuring customer satisfaction. Collaborated with team members to manage inventory and maintain efficient operational flow.

Customer Service Inventory Management Team Collaboration Conflict Resolution Quality Control Operational Flow

Education

Degrees, certifications, and relevant coursework

Arizona State University, W. P. Carey School of Business

Bachelor of Science, Business Management

Activities and societies: President, ASU Boxing Team (2023-2025), leading a student-run sports organization with 20+ active members, managing communications, scheduling, and team logistics. Coordinated with school administrators, sponsors, and vendors. Also participated in Junior Hockey (2019–2022) and Varsity Tennis & Hockey (2016–2019).

Currently pursuing a Bachelor of Science in Business Management. This program focuses on developing essential business acumen, leadership skills, and strategic thinking necessary for effective organizational management.