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Onyx Demta

@onyxdemta

ales Executive with 1.5 years of experience at HDB FinancialServices, customer acquisition, and collections. Skilled in overall loan processing, etc.

India

Message

What I'm looking for

I’m looking for an operational and analytical job where I can apply market research and data analysis skills along with attention to detail.

At HDB Financial Services, I generate loan leads through branch networks and marketing campaigns while managing end-to-end loan processing, KYC verification, documentation, disbursement, and post-sanction formalities.

I’ve processed 100+ loan applications, cross-sold insurance, credit cards, and deposit accounts, and supported collections on assigned accounts. I focus on responsive customer service, maintaining a 48-hour issue-resolution time across my portfolio.

Earlier, as a Research Intern at Adroit Associates, I collected and analyzed 200+ customer survey responses for IndiYatri using SPSS. I delivered research reports, visualizations, recommendations, and client-focused research proposals.

Experience

Work history, roles, and key accomplishments

Current

Sales Executive

Current

HDB Financial Services

Apr 2025 - Present (1 year 6 months)

Generated 150 loan leads and processed 100+ loan applications end-to-end, achieving 20% of quarterly sales target. Cross-sold multiple product lines and maintained customer issue resolution within 48 hours.

Sales Loan Processing Customer Acquisition Collections Cross Selling Customer Relationship Management Risk Management

Research Intern

Adroit Associates

May 2023 - Jul 2023 (2 months)

Conducted customer satisfaction surveys for a travel startup, collecting 200+ responses and analyzing data using SPSS. Delivered research reports with actionable recommendations and authored research proposals.

Market Research Data Analysis SPSS Survey Design Statistical Analysis Data Visualization Report Writing