Onyinye Hopewell
@onyinyehopewell
Enthusiastic professional with 4 years in data analysis and customer experience.
What I'm looking for
I am an enthusiastic and dedicated professional with over 4 years of experience in data analysis, customer experience, and office administration. My strong work ethic and motivation drive me to excel in dynamic environments, contributing to organizational growth and success. I am known for my reliability and problem-solving skills, which allow me to balance multiple responsibilities effectively.
In my current role as Programs Coordinator/Administrator at KRC Limited, I coordinate communication between training facilitators and trainees, ensuring smooth interactions and effective training sessions. I meticulously manage trainee progress and maintain accurate records, supporting the overall success of the training program. My previous experience in customer service has honed my ability to manage client relationships and resolve issues with empathy and effective communication.
Experience
Work history, roles, and key accomplishments
Programs Coordinator/ Administrator
KRC LIMITED
Nov 2023 - Present (1 year 7 months)
As a Programs Coordinator/Administrator, I coordinate communication between the company and training facilitators, organize trainees into cohorts, manage trainee progress, and facilitate feedback between trainees and management to enhance the training experience.
Customer Experience
Slim Lite Ventures
Feb 2022 - Nov 2023 (1 year 9 months)
In my role as Customer Experience, I created invoices, tracked items, managed accounts, and ensured customer satisfaction by addressing complaints and ensuring timely delivery of packages.
Customer Service Representative
Clinix Healthcare Ltd
Jul 2020 - Feb 2022 (1 year 7 months)
As a Customer Service Representative, I documented patient information, responded to inquiries, managed health screenings, and ensured effective communication to assist patients in decision-making.
Education
Degrees, certifications, and relevant coursework
Nnamdi Azikiwe University
Bachelor of Science, Computer Science
2015 - 2019
Studied Computer Science, focusing on software development, data structures, and algorithms. Developed strong analytical and problem-solving skills through various projects and coursework.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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