Onyema Uzokwe
@onyemauzokwe
Professional with strong background in administrative support and customer service.
United KingdomWhat I'm looking for
I am a dedicated professional with a strong background in administrative support, customer service, and digital coordination. My experience includes managing high volumes of communication and supporting office operations, where I effectively utilized Microsoft Office tools to streamline workflows. I am committed to delivering high-quality service and contributing to efficient team performance.
Throughout my career, I have developed exceptional interpersonal skills and adaptability, which have allowed me to thrive in fast-paced environments. My role as a Social Media Coordinator at Retail Exchange involved providing outstanding customer service through various platforms, crafting engaging content, and executing social media initiatives. I take pride in my ability to manage multiple tasks while maintaining attention to detail and ensuring timely completion of projects.
Currently, I am actively participating in the Maximus Restart Scheme, refining my job search strategies and enhancing my career planning skills. I am eager to leverage my skills in a new role that allows me to contribute positively to a team while continuing to grow professionally.
Experience
Work history, roles, and key accomplishments
Job Seeker
Maximus Restart Scheme
Apr 2025 - Present (3 months)
Actively participated in sessions with employment coaches to refine job search strategies and enhance career planning skills. Regularly attended meetings with an employment advisor to receive personalized guidance and support for job search efforts.
Customer Service Team Member
Ocado Logistics
Jun 2024 - Present (1 year 1 month)
Provided excellent customer service and represented the company positively, ensuring timely delivery of packages to customers. Inspected vehicles for mechanical or physical bodywork issues before and after deliveries, and communicated with customers to address concerns.
Social Media Coordinator/Administrative Support
Retail Exchange
Mar 2022 - Present (3 years 4 months)
Provided exceptional customer service through social media platforms, addressing inquiries and building positive relationships with followers. Managed a large volume of emails, including deliveries and customer inquiries, while planning and executing social media initiatives.
Administrative Assistant
Ogeizn Limited
May 2021 - Present (4 years 2 months)
Managed a large volume of emails, prioritizing and responding to urgent matters promptly. Assisted with bookkeeping and invoicing tasks, including calendar scheduling, to ensure accurate financial records and timely payments.
Banking Assistant
Barclays Bank PLC
Mar 2018 - Present (7 years 4 months)
Provided information on banking products and services, supporting the banking team with daily operations. Assisted customers with various inquiries, from withdrawals and deposits to transactions, and addressed customer complaints promptly.
Education
Degrees, certifications, and relevant coursework
Woolwich Polytechnic School
A Levels, IT, Finance and Business
Completed A Levels in IT, Finance, and Business, achieving two C's and a Distinction. Developed foundational knowledge in these key areas.
Woolwich Polytechnic School
GCSEs, Multiple Subjects
Achieved 5+ GCSEs, including English and Maths, with grades ranging from 7 to 5. Built a strong academic foundation across various subjects.
Availability
Location
United KingdomAuthorized to work in
Job categories
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