Onekelegbana Raphael
@onekelegbanaraphael
Dedicated virtual assistant delivering admin support, customer care, and project coordination.
NigeriaWhat I'm looking for
I’m a dedicated Virtual Assistant with 5 years of experience in administrative support and customer service. I help clients stay organized by managing calendars, scheduling meetings, coordinating travel arrangements, and maintaining confidential files.
I’m also hands-on with customer communication and smooth operations. I draft, proofread, and send professional emails, handle client inquiries with professionalism and empathy, and resolve issues efficiently while maintaining strong customer satisfaction.
In addition to day-to-day support, I track tasks and deadlines to support project completion, conduct internet research, and prepare detailed reports. I work effectively remotely with minimal supervision, using tools like HubSpot, Salesforce, Zendesk, Trello, Asana, and Google Calendar.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Apex Solutions
Jan 2023 - Jan 2026 (3 years)
Provided administrative support to multiple clients, managing calendars, scheduling meetings, coordinating travel, and maintaining confidential records. Tracked project tasks and deadlines, conducted internet research, and drafted professional emails to support timely client delivery.
Customer Service Representative
Mufasa Cleaning And Maintenance
Jan 2021 - Jan 2023 (2 years)
Supported customer service operations by processing booking applications, coordinating service schedules, and preparing invoices accurately and on time. Followed up with cleaning teams and clients to track work progress, resolve delays, and ensure clear communication from booking to completion.
Education
Degrees, certifications, and relevant coursework
Auchi Polytechnic
Higher National Diploma, Science Laboratory Technology
2019 -
Completed a Higher National Diploma in Science Laboratory Technology at Auchi Polytechnic starting in 2019.
Auchi Polytechnic
National Diploma, Science Laboratory Technology
2016 -
Completed a National Diploma in Science Laboratory Technology at Auchi Polytechnic starting in 2016.
St John Bosco's College
WAEC (West African Examinations Council)
2012 -
Attended St John Bosco's College with a focus on the West African Examination Council (WAEC) starting in 2012.
Japajom Group of Schools
Primary School Leaving Certificate
2006 -
Completed a Primary School Leaving Certificate at Japajom Group of Schools starting in 2006.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Social media
Job categories
Skills
Interested in hiring Onekelegbana?
You can contact Onekelegbana and 90k+ other talented remote workers on Himalayas.
Message OnekelegbanaFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
