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Omkar SawantOS
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Omkar Sawant

@omkarsawant6

Implementation engineer delivering enterprise SaaS onboarding, UAT, and API integrations with 3+ years impact.

India
Message

What I'm looking for

I’m looking to grow in enterprise SaaS implementation roles where I can own onboarding end-to-end, coordinate UAT and production releases, and partner with engineering on API integrations—while continuing to deliver fast, reliable outcomes through strong stakeholder communication.

I’m an Implementation Engineer and Business Analyst with 3+ years of experience delivering enterprise SaaS implementations, client onboarding workflows, SaaS operations, production support, and API integration coordination. I focus on turning complex requirements into smooth onboarding lifecycles for global enterprise clients.

As a primary SPOC for 12–14 enterprise clients, I led end-to-end onboarding and SaaS implementation activities, including requirement gathering sessions and structured BRD/FRD documentation to reduce ambiguity during development and UAT. I coordinate onboarding workflows, UAT activities, production releases, stakeholder communication, and escalation handling across business and engineering teams.

In production, I perform first-level production issue analysis and collaborate with engineering teams to accelerate resolution timelines. I also support REST API integrations with onboarding workflow coordination, data validation, and SaaS operational activities, using tools like Postman for API testing and troubleshooting.

I’m driven by ownership, responsiveness, and delivery quality—consistently earning client appreciation for how I manage onboarding, issues, and day-to-day execution. Beyond operations, I enjoy building data-driven solutions, such as a Python-based machine learning project for cricket score and win prediction.

Experience

Work history, roles, and key accomplishments

LT

Implementation Engineer & BA

Lithium Urban Technology

Mar 2023 - May 2026 (3 years 2 months)

Served as primary SPOC for 12–14 enterprise clients, leading end-to-end SaaS implementations and client onboarding for Microsoft, Google, Hapag-Lloyd, Telstra, UKG, and Epicor. Managed requirement gathering with BRD/FRD documentation, coordinated UAT and production releases, resolved production issues with engineering, and supported REST API integrations and operational monitoring dashboards.

Education

Degrees, certifications, and relevant coursework

MP

Maharashtra Institute of Technology, Pune

Master of Data Science, Data Analytics

2021 - 2023

Completed a Master of Data Science (M.Sc.) with a focus on data analytics at Maharashtra Institute of Technology, Pune.

MP

Maharashtra Institute of Technology, Pune

Bachelor of Computer Science, Computer Science

2018 - 2021

Earned a Bachelor of Computer Science (BCS) at Maharashtra Institute of Technology, Pune.

Tech stack

Software and tools used professionally

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