Omkar Karekar
@omkarkarekar
Quality Analyst with SEO expertise driving data accuracy and process improvement.
IndiaWhat I'm looking for
I am a highly motivated Quality Analyst with 3.5 years of experience in data analysis, quality improvement, and feedback, recently adding SEO and digital marketing skills. I have a track record of conducting audits, monitoring agent-client interactions, creating daily quality reports, and leading improvements to resolve data issues and client concerns.
My experience includes roles at TATA Consultancy Services, Motilal Oswal Financial Services, and Tech Mahindra, where I performed root cause analysis, provided team feedback and calibration, and handled quality control and screening responsibilities. I seek to leverage both quality assurance and SEO knowledge to drive measurable organizational improvements.
Experience
Work history, roles, and key accomplishments
Monitor agent-client calls to identify errors, conduct dip checks, deliver team feedback, and lead daily reporting and calibration sessions to drive quality improvements.
Quality Analyst
Motilal Oswal Financial Services
Sep 2024 - Jan 2025 (4 months)
Monitored agent-client discussions to identify errors, provided feedback, and produced daily screening reports to improve compliance and service quality.
Conducted data audits to ensure accuracy, maintained quality records, and led improvements that reduced data errors through root-cause analysis and team feedback.
Education
Degrees, certifications, and relevant coursework
Viva College - Mumbai
Bachelor in Management Studies, Management Studies
2016 - 2019
Bachelor in Management Studies from Viva College, Mumbai, completed between 2016 and 2019.
New English School
Commerce
2013 - 2015
Completed Commerce studies at New English School from 2013 to 2015.
St. Anthony’s Convent High School
Secondary School Certificate
2013 - 2013
Completed SSC at St. Anthony’s Convent High School in 2013.
IIDE (Indian Institute of Digital Education)
Certification in Digital Marketing, Digital Marketing
Completed a certification course in Digital Marketing from IIDE.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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