Open to opportunities

Mr Bane

@mrbane

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Quality Analyst and Software Tester focused on manual testing, defect management, and process improvement.

India

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What I'm looking for

I’m looking for a Quality Analyst/Software Tester role where I can design and execute strong test cases, report defects clearly, collaborate with developers, and drive continuous QA process improvement.

I’m a detail-oriented Quality Analyst with 3 years of experience ensuring software quality, process compliance, and continuous improvement. I design and execute test cases, identify system defects, and report bugs with detailed documentation, logs, and annotated screenshots to help teams deliver reliable, high-performing software.

I’ve executed comprehensive web application testing across multiple devices and browsers and coordinated with developers to verify fixes and streamline pre-deployment checks. I also manage QA workflows using tools like Asana, ClickUp, Monday, and Trello, and I’ve supported test teams to improve productivity while maintaining strong stakeholder collaboration.

Experience

Work history, roles, and key accomplishments

Customer Service Executive

IEnergizer IT Services Pvt. Ltd.

Jan 2018 - Jan 2019 (1 year)

Handled customer complaints and escalations while reducing resolution time by 20%. Provided customer support via phone, email, and live chat, achieving a 95% satisfaction rate.

Customer Relationship Management Complaint Handling Customer Escalation Customer Support Phone Email Live Chat Troubleshooting Customer Satisfaction

Recruitment Trainee

Ansrpo

Feb 2026 - Present (5 months)

Assisted with recruitment by sourcing candidates from job boards and contacting applicants to prepare them for interviews. Maintained candidate lists for submissions and rejections by hiring managers.

Talent Acquisition Candidate Sourcing Interview Coordination Candidate Tracking LinkedIn Dice Monster

Software Tester/Quality Analyst

Applied Information Systems

Jan 2025 - Present (1 year 6 months)

Executed comprehensive test cases to ensure functionality, usability, and stability of web applications across devices and browsers. Reported bugs with detailed documentation and coordinated with developers to verify fixes and streamline pre-deployment checks.

Manual Testing Software Testing Functional Testing Usability Testing Stability Testing Cross Browser Testing Bug Reporting Documentation Log Analysis Annotated Screenshots Asana ClickUp Trello

Digital Marketing Intern

WebTracker Technology Pvt. Ltd.

Jan 2018 - Present (8 years 6 months)

Developed and executed SEO strategies, increasing organic traffic by 65% within six months. Coordinated with design and content teams on product campaign launches and gathered client requirements for design specifications.

SEO Campaign Coordination Content and Design

Education

Degrees, certifications, and relevant coursework

WebTracker

Digital Marketing Certification, Digital Marketing

Activities and societies: One of the few candidates who received this certificate.

Completed a Digital Marketing certification with WebTracker from February 2018 to April 2018.

Institute of Hospitality, Management and Science

Bachelor of Computer Applications (BCA), Computer Science

2015 - 2018

Grade: 6.8

Activities and societies: Participated in projects, seminars, and viva, and actively took part in co-curricular activities.

Completed a Bachelor of Computer Applications (BCA) in Computer Science at the Institute of Hospitality, Management and Science from 2015 to 2018, scoring 6.8.