
Oluwaseyi Oguntimehin
@oluwaseyioguntimehin
Customer Service Representative at KOA Solutions, resolving customer issues through live chat and phone support.
What I'm looking for
At KOA Solutions, I support customers through live chat and phone, responding to questions and resolving complaints. I keep customer records accurate and provide clear, helpful information.
As a Management Intern at Gracious Cassava Flour, I managed daily operations and coordinated staff schedules. I implemented process improvements that reduced waste and increased output by 60%.
As a Cowrywise Campus Ambassador, I promoted financial literacy and savings among peers and the community. I organized workshops and awareness campaigns about personal finance and investment.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
KOA Solutions
Aug 2025 - Present (1 year 2 months)
Provided professional customer support through live chat and phone channels, handling issues with empathy and clear communication. Maintained accurate customer records and managed multiple enquiries in a fast-paced environment.
Campus Ambassador
Cowrywise
Oct 2024 - Present (2 years)
Promoted financial literacy and savings culture among peers and the community. Organized workshops and awareness campaigns to educate individuals about personal finance and investment.
Management Intern
Gracious Cassava Flour
Sep 2023 - Oct 2024 (1 year 1 month)
Managed daily operations, supervised staff, and coordinated schedules to meet production targets. Implemented process improvements that reduced waste and increased output by 60%.
Education
Degrees, certifications, and relevant coursework
ALX
Virtual Assistant Course, Virtual Assistance
Completed a Virtual Assistant course to enhance administrative support and technology skills.
University of Ilorin
Bachelor's Degree, Economics
2021 - 2025
Pursued a Bachelor's Degree in Economics, developing strong analytical and decision-making skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
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