Looking for a job

Oluwaseyi Ihuoma

@oluwaseyiihuoma

Message

I resolve client issues, evaluate data accurately, and strengthen remote customer support operations.

Nigeria

Message

What I'm looking for

I'm looking for a remote customer support leadership role where I can resolve client issues, support strategic initiatives, and improve customer experiences through clear communication, accurate data evaluation, and strong operational coordination.

I've supported clients through chat and email as a freelance Client Support & Operations Assistant, delivering clear, accurate responses and maintaining detailed issue records.

At Mindrift and uTest, I evaluate, categorize, and verify complex datasets and software tasks while reporting errors, clarifying requirements, and meeting quality benchmarks across remote projects.

I'm looking to bring my customer support, data evaluation, and remote leadership capabilities to MaziCTools, helping improve customer experiences and support strategic initiatives.

Experience

Work history, roles, and key accomplishments

Current

Freelance Remote Tasker & Data Evaluator

Current

Mindrift & uTest

Jan 2024 - Present (2 years 9 months)

Evaluated, categorized, and verified complex data sets and software tasks, achieving a high accuracy rate. Communicated directly via digital platforms to report errors, clarify task requirements, and resolve issues.

Data Evaluation accuracy verification Microtask Execution Communication Platforms Time Management Remote Independence

Client Support & Operations Assistant

Freelance / Contract

Jan 2023 - Dec 2024 (1 year 11 months)

Managed incoming client inquiries via chat and email, delivering prompt, clear, and accurate responses. Documented and updated records in database management tools to ensure comprehensive tracking of user issues.

Email Communication Query Resolution Ticket Logging Microsoft Office Google Workspace Airtable Problem Solving Customer Service