Oluwaseun Olubakin

I am a proactive remote administrative professional with more than ten years' experience in client service, operations, and education management.

I founded and managed Matrix Institute (2010–2022), coordinating 200+ learners yearly and developing workflow systems that reduced delays by approximately 30% while improving response consistency. Through structured onboarding and dependable follow-ups I achieved >80% client retention.

I'm a fast learner of digital tools — Google Workspace, Microsoft Office (Excel formulas), Trello, Calendly, Slack, Zoom, and WhatsApp Business — and I applied coding and formulas to calculate marks and percentages to improve accuracy and reporting.

I'm ready to add value immediately in remote roles such as virtual assistance, chat/email support, data entry, or junior data analyst positions, and I'm eager to deepen skills in Excel, SQL, and visualization tools. I bring dependable follow-through, accuracy, and a commitment to continuous learning.