Open to opportunities

oluwaseun ajelero

@oluwaseunajelero

Message

Operations and project management leader driving efficiency, growth, and remote team performance.

Nigeria

Message

What I'm looking for

I seek a challenging remote role in a dynamic organization where I can lead cross-functional teams, optimize operations, and drive measurable efficiency and growth.

I am an operations and project management professional with 5+ years delivering measurable efficiency and growth across creative, digital, and financial sectors. I have led cross-functional and fully distributed teams, implemented workflow automation and digital tracking systems, and driven results such as 40% improved facility utilization and 30% reduced downtime.

I excel at coordinating stakeholders, optimizing processes, and managing budgets to improve turnaround times and client experience. I seek challenging remote roles where I can apply strategic planning, vendor and facility management, and performance optimization to scale operations and elevate product or service delivery.

Experience

Work history, roles, and key accomplishments

Current

Senior Manager, Operations & Project Management

Current

Freeme Digital

Jul 2024 - Present (1 year 8 months)

Spearheaded operational strategy for a multimillion-naira creative complex, driving 40% growth in studio and facility utilization within 6 months and reducing turnaround time by 25% through streamlined booking workflows.

Facility Management Workflow Automation Project Management CRM Cost Optimization Operational Strategy

Broadcast Operations & Project Lead

Sporty Group

Oct 2022 - Jul 2024 (1 year 9 months)

Delivered enterprise operational programs with 98% execution reliability, led globally distributed teams and vendors, and improved workflow efficiency by 20% through process re-engineering and capacity planning.

Broadcast Operations Team Leadership Vendor Management Process Improvement Capacity Planning Remote Collaboration Risk Management

Digital Operations & Customer Experience Officer

Sterling Bank PLC

Apr 2021 - Oct 2022 (1 year 6 months)

Provided frontline digital support for 500+ daily interactions maintaining a 97% satisfaction rating, drove a 15% increase in active digital users, and implemented CRM complaint categorization improving incident tracking by 25%.

Customer Experience CRM Digital Operations Incident Management Client Engagement Performance Metrics Troubleshooting

IT Engineer / Broadcast Support

Lagos Radio Service – Eko FM / Radio Lagos

Mar 2020 - Feb 2021 (11 months)

Delivered first-level IT and broadcast support for 100+ staff, deployed audio-visual systems for studio and field broadcasts, and maintained 99% uptime during live transmissions.

IT Support Live Transmission Troubleshooting Legacy System Migration