Oluwapelumi Aderemi

I am a dedicated Virtual Assistant and Customer Service Support Agent with a strong academic background in Linguistics. My experience includes providing comprehensive administrative support to executives, managing complex scheduling, email communications, and travel logistics. I excel in conducting targeted online research to support various business and academic projects.

In my current role at Unico Langue Medien, I manage inbound customer inquiries through multiple communication channels, ensuring a high first-contact resolution rate. I maintain detailed customer interaction records in CRM systems and collaborate with cross-functional teams to enhance customer satisfaction. My commitment to strong work ethics and meeting deadlines drives my success in providing exceptional support.