Oluwakemi Idowu
@oluwakemiidowu1
Virtual Assistant and Event Planner/Coordinator delivering proactive admin support and seamless customer experiences.
What I'm looking for
I’m an organized, proactive Virtual Assistant and Event Planner/Coordinator with a background in hospitality management, front desk administration, and sales. I manage schedules, coordinate events, handle client communications, and provide high-level administrative support in fast-paced environments.
From my work as a Front Desk Officer / Administrative Support at White House Hotel, I managed front desk operations, scheduled appointments, and handled calls and emails professionally while maintaining organized records. I also supported internal event coordination and logistics arrangements to ensure a smooth, professional client experience.
Across roles—including Sales Representative at Samsung Global Showroom, Waitress / Customer Service Representative at Barrel Lounge, and Front Desk Officer / Event Support Assistant at ABVIC Hotels—I built strong customer relationships, resolved guest complaints efficiently, and delivered excellent service through attention to detail and problem solving. I’m committed to supporting organizational growth through efficiency, structure, and professional client engagement.
Experience
Work history, roles, and key accomplishments
Front Desk Officer
White House Hotel
Jan 2024 - Present (2 years 3 months)
Managed front desk operations and provided administrative support to management, scheduling appointments and coordinating meetings. Handled calls, emails, customer inquiries, and maintained organized records while supporting internal event logistics.
Sales Representative
Samsung Global Showroom
Jan 2022 - Present (4 years 3 months)
Built and maintained customer relationships by presenting and promoting products to support sales targets. Negotiated deals, provided post-sale support, and maintained accurate sales and client documentation.
Waitress & Customer Service
Barrel Lounge
Jan 2020 - Present (6 years 3 months)
Delivered food and beverage service while ensuring strong guest satisfaction through attentive customer service. Processed payments accurately, maintained service records, and collaborated with the team during busy operations.
Front Desk/Event Support
ABVIC Hotels
Jan 2018 - Present (8 years 3 months)
Coordinated guest check-ins and reservations while assisting with planning and executing hotel events and gatherings. Managed guest communication, resolved complaints efficiently, and supported cross-department event logistics.
Education
Degrees, certifications, and relevant coursework
Lagos State Polytechnic
Higher National Diploma (HND), Hospitality Management Technology
Completed a Higher National Diploma (HND) in Hospitality Management Technology at Lagos State Polytechnic.
Lagos State Polytechnic
National Diploma (ND), Hospitality Management Technology
Completed a National Diploma (ND) in Hospitality Management Technology at Lagos State Polytechnic.
Availability
Location
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Salary expectations
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