Oluwafunmilayo Ojajuni
@oluwafunmilayoojajun
I resolve customer enquiries, maintain accurate records, and support efficient administrative operations.
NigeriaWhat I'm looking for
I've supported customer-facing operations at Amala Empire, Rasco Hotel International, and Simily Clear Laundry and Services, handling orders, enquiries, complaints, follow-ups, and service records.
At Rasco Hotel International, I created and maintained a sales database and contributed to process improvements that increased goods sales by up to 80%. I also perform accurate data entry, stock record management, and clear customer communication in high-volume environments.
Through my remote virtual assistant internship with ALX Africa and administrative support at ICPC, I've strengthened my scheduling, digital tools, confidentiality, document preparation, and remote-working capabilities.
Experience
Work history, roles, and key accomplishments
Developed soft skills and virtual assistance capabilities, including professional communication, scheduling, and digital tools. Handled tasks remotely with minimal supervision, demonstrating reliability, initiative, and time management.
Corps Member
Independent Corrupt Practices and Other Related Offences Com
Jan 2025 - Dec 2026 (1 year 11 months)
Supported administrative and office operations to ensure efficient daily workflow. Assisted with document preparation, record management, and data entry while maintaining strict confidentiality of sensitive information.
Sales Representative
Amala Empire
Jan 2023 - Dec 2024 (1 year 11 months)
Served as the first point of contact for customers, handling orders, enquiries, and complaints in a fast-paced, high-volume environment. Resolved difficult customer situations with patience and professionalism, protecting customer loyalty and repeat business.
Administrative Assistant
Rasco Hotel International
Feb 2016 - Aug 2021 (5 years 6 months)
Created and maintained a sales database, improving the accuracy and accessibility of business records. Supported front-office operations, attending to guest enquiries and directing requests to the appropriate departments.
Customer Service Representative
Simily Clear Laundry and Services
Jan 2018 - Feb 2019 (1 year 1 month)
Documented every service rendered to customers, ensuring accurate billing and complete service records. Attended to customer enquiries, follow-ups, and complaints, maintaining a courteous and solution-focused approach.
Education
Degrees, certifications, and relevant coursework
Olusegun Agagu University of Science and Technology
Bachelor of Science, Chemical Sciences
2018 - 2022
Pursued a Bachelor of Science in Chemical Sciences with a focus on Biochemistry.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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