At TRUST CHARITOS HOSPITAL, I serve as the first point of contact for patients and visitors, capturing patient details in the Hospital Information System and guiding them through registration and check-in.
At PHARMARUN PHARMACEUTICALS, I managed partner support through chat and email using Zoho Desk. I worked with engineering and product teams to troubleshoot recurring issues and shared feedback-based service recommendations with senior leadership.
At CHILDCARE AND WELLNESS CLINICS, I supported health insurance claims and corporate accounts, resolving billing and claims discrepancies and providing guidance on software portals. Earlier, I handled front-desk patient inquiries and documented patient information and appointment logistics.
