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Oluwabusiolami Adedara

@oluwabusiolamiadedar

Customer Support Representative at VeeCom who handled customer inquiries, resolved service issues, and documented customer interactions.

Ghana

Message

At VeeCom, I handled customer inquiries and service requests, troubleshooting issues and working toward timely resolutions.

I managed customer communications across multiple channels and documented interactions, complaints, resolutions, and follow-ups.

At Certification Edge, I supported customers through service processes, handled escalations, and tracked requests to ensure timely follow-up.

At Food Bank Initiative, I responded to clients, partners, and beneficiaries, maintained records, and coordinated with internal teams to resolve concerns.

Experience

Work history, roles, and key accomplishments

Customer Support Representative

VeeCom

Jul 2024 - Aug 2026 (2 years 1 month)

Handled customer inquiries and service requests by providing accurate information, troubleshooting issues, and ensuring timely resolution. Managed customer communications across multiple channels while maintaining professionalism and satisfaction.

Customer Service Troubleshooting Communication Skills Documentation CRM Problem Solving Teamwork

Customer Operation Associate

Certification Edge

May 2023 - Jun 2024 (1 year 1 month)

Supported customers by managing inquiries, providing guidance, resolving service-related concerns, and ensuring a smooth customer journey. Handled escalations professionally through effective problem-solving and clear communication.

Customer Service Problem Solving Communication Skills Documentation CRM Escalation Management Cross Functional Collaboration

Client Support Representative

Food Bank Initiative

Jan 2022 - Mar 2023 (1 year 2 months)

Managed communication with clients, partners, and beneficiaries by responding to inquiries and providing timely support. Assisted customers and stakeholders with information requests, service coordination, and issue resolution.

Customer Service Communication Skills Documentation Reporting Relationship Management Coordination