At Lagos State Civil Service, I provide day-to-day administrative support to the HR officer by scheduling appointments, coordinating calendars, and managing correspondence. I maintain accurate records and follow through on outstanding items with minimal supervision.
At Ikeja Electric and Jumia, I handled inbound complaints and account inquiries by phone and email, keeping written records and following through to resolution. I also de-escalated issues and explained next steps to callers.
As a French Teacher at United Christian Middle & High School, Ifon, Osun State, I planned lessons and managed classroom records while teaching French fundamentals. I communicate in English and French and am comfortable using productivity, communication, CRM, and dialer tools in remote work.
