OA

Open to opportunities

Oluremi Ajibawo

@oluremiajibawo

Senior Salesforce Consultant specializing in CRM transformation, architecture, and hands-on administration.

What I'm looking for

I’m looking to lead end-to-end Salesforce CRM transformations—owning discovery to deployment, driving adoption, and improving pipeline/operations with scalable architecture and hands-on administration in an Agile, stakeholder-driven environment.

I’m a Senior Salesforce Consultant with 7+ years of Salesforce expertise and 18 years of total experience across travel/airline technology (Amadeus IT) and enterprise CRM software. I deliver full-lifecycle Salesforce implementations—from discovery through deployment—and consistently convert project clients into long-term support subscribers across 50+ engagements.

I’m hands-on in Salesforce administration and architecture, balancing consulting strategy with deep implementation execution. I’ve driven user adoption rates from ~50% to 80%+ using change management strategies, tailored training, intuitive UX design, and post-go-live enablement support.

I architect scalable CRM solutions aligned to sales, estimating, finance, and operations workflows—building Flow automation for commission tracking, invoicing logic, approvals, and document generation. I also integrate and optimize third-party ecosystems (SPIFF, DocuSign, Conga, Adobe Sign, RingCentral CTI, and Salesforce Dialer) while delivering executive dashboards and KPI visibility for data-driven leadership decisions.

Experience

Work history, roles, and key accomplishments

CL

Current

Senior Salesforce Consultant

Current

CloudTrailz

Oct 2023 - Present (2 years 5 months)

Led full-lifecycle Salesforce implementations and served as ongoing Salesforce Administrator for 50+ client orgs, driving user adoption from ~50% to 80%+ through change management and post-go-live enablement. Reduced lead response times from days to hours by implementing ZIP-code routing, campaign segmentation, and automated assignment rules, and architected scalable CRM workflows with Flow automa

Salesforce Administration Flow Automations Third Party Integrations E Signature Automation (DocuSign Conga Adobe Sign)Validation Rules & Security Model

MI

Salesforce Consultant

Manifest & Company Inc.

Jan 2021 - Sep 2023 (2 years 8 months)

Designed Salesforce marketing campaign segmentation, increasing engagement by 30% and conversion rates by 20%. Built Experience Cloud community portals with custom objects, automation frameworks, and executive reporting, and reduced data management overhead by 60% through automation, validation rules, and data governance.

Experience Cloud Portals Custom Objects Data Validation Stakeholder Management

AI

Implementation Specialist

Amadeus IT

Mar 2019 - May 2021 (2 years 2 months)

Automated booking and system processes to reduce ticketing errors by 95% and increase booking efficiency by 50%. Launched booking platforms for 200+ travel agencies and optimized airline reservation workflows to reduce booking time by 25%.

Airline Reservation Workflows Booking Platform Deployment Process Automation Ticketing Performance Optimization

Education

Degrees, certifications, and relevant coursework

OU

Olabisi Onabanjo University

Bachelor of Science, Mass Communication

Earned a Bachelor of Science in Mass Communication from Olabisi Onabanjo University, graduating in 2008.

Tech stack

Software and tools used professionally

Salesforce

DocuSign

Jira

RingCentral

Jan

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