At Teleperformance Albania, I supported eBay customers with orders, accounts, transactions, and service concerns, investigating issues and providing practical solutions. I also worked night-shift customer support at We Are Fiber Group of Companies, responding to inquiries and escalating complex issues when required.
At Diamond Care Services, I lead operations involving medical products, equipment, diagnostic services, home-care, and office-cleaning services. I manage customer relationships, sales activities, and daily operations, and supervise staff and monitor service delivery.
At Swiss Biostadt Limited, I handled administrative records, correspondence, budgets, and meeting coordination, while supporting compliance requirements. My other experience includes administrative and international trade coordination at 3T Impex International Trade Company and wholesale and retail sales management at Dombarby Telecommunication Company.
