olufade olushina
@olufadeolushina
Network system engineer specializing in NOC monitoring and incident resolution.
What I'm looking for
I’m a Network System Engineer with hands-on NOC experience, focused on keeping service continuity strong through monitoring, diagnosis, and timely resolution. I’ve worked across network health management, incident handling, and operational support in demanding, fast-moving environments.
In my most recent NOC role, I monitored and maintained network health and performance using SolarWinds, identifying and resolving issues to reduce risk and protect uptime. I diagnosed network connectivity, server outages, and application performance problems, cutting average resolution time by 20%, and tracked incidents and changes in ServiceNow while collaborating with senior engineers.
Before specializing further in IT, I also built a solid service and operations foundation through administrative and customer-facing work—strengthening my communication, organization, and dependability. I bring thorough technical documentation and SOP creation to every engagement, along with strong skills in ticketing systems and configuring RMS equipment.
Experience
Work history, roles, and key accomplishments
Network System Engineer
UZIBEN Nigeria Ltd
May 2022 - Present (4 years)
Maintain optimal network connections by monitoring, controlling, and evaluating RMS equipment and accurately configuring RSM equipment. Perform scheduled updates and maintenance actions while coordinating with other IT teams to resolve escalated incidents.
NOC Engineer
Tech Solutions Inc
May 2019 - Jun 2023 (4 years 1 month)
Monitored and maintained network health and performance using SolarWinds, diagnosing incidents to ensure service continuity. Reduced average resolution time by 20% through incident troubleshooting and documented network procedures.
Business Administrator
Obisade Nigeria Limited
Sep 2016 - Mar 2019 (2 years 6 months)
Managed the day-to-day operations of the business, ensuring smooth internal workflows and support for ongoing activities.
School Consultant
Krystal-Bal Schools
Mar 2013 - Jun 2016 (3 years 3 months)
Acted as a liaison between parents and school management to support students’ educational and social development. Maintained customer experience standards and helped ensure activities aligned with the school curriculum.
Microsoft Office Administrator
Freelance
Apr 2009 - Jan 2012 (2 years 9 months)
Designed and implemented Microsoft-based documents and solutions, and supported access management within Microsoft environments. Created materials using Canva to meet client and business needs.
Education
Degrees, certifications, and relevant coursework
Lagos State Polytechnic, Isolo
National Diploma, Business Administration
2012 - 2015
Completed a National Diploma (ND) in Business Administration at Lagos State Polytechnic, Isolo.
Mafoluku Grammar School
Senior Secondary School Certificate (SSCE), General Education
1999 - 2005
Completed secondary education and obtained the Senior Secondary School Certificate (SSCE).
Standard Computer Academy
Diploma, Desktop Publishing
2008 -
Earned a diploma in Desktop Publishing from Standard Computer Academy.
Blessed Assurance International School
First School Leaving Certificate (FSLC), Primary Education
1993 - 1999
Completed primary education and obtained the First School Leaving Certificate (FSLC).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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