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olufade olushina

@olufadeolushina

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Network system engineer specializing in NOC monitoring and incident resolution.

Nigeria

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What I'm looking for

I’m looking for a highly competitive, challenging environment where I can deliver high-quality service, deploy my technical and communication skills, and help achieve organizational goals—while supporting reliable network performance and fast incident resolution.

I’m a Network System Engineer with hands-on NOC experience, focused on keeping service continuity strong through monitoring, diagnosis, and timely resolution. I’ve worked across network health management, incident handling, and operational support in demanding, fast-moving environments.

In my most recent NOC role, I monitored and maintained network health and performance using SolarWinds, identifying and resolving issues to reduce risk and protect uptime. I diagnosed network connectivity, server outages, and application performance problems, cutting average resolution time by 20%, and tracked incidents and changes in ServiceNow while collaborating with senior engineers.

Before specializing further in IT, I also built a solid service and operations foundation through administrative and customer-facing work—strengthening my communication, organization, and dependability. I bring thorough technical documentation and SOP creation to every engagement, along with strong skills in ticketing systems and configuring RMS equipment.

Experience

Work history, roles, and key accomplishments

Current

Network System Engineer

Current

UZIBEN Nigeria Ltd

May 2022 - Present (4 years)

Maintain optimal network connections by monitoring, controlling, and evaluating RMS equipment and accurately configuring RSM equipment. Perform scheduled updates and maintenance actions while coordinating with other IT teams to resolve escalated incidents.

Network Monitoring RMS RSM Equipment Configuration Maintenance Scheduling Network Troubleshooting Escalations

NOC Engineer

Tech Solutions Inc

May 2019 - Jun 2023 (4 years 1 month)

Monitored and maintained network health and performance using SolarWinds, diagnosing incidents to ensure service continuity. Reduced average resolution time by 20% through incident troubleshooting and documented network procedures.

Solarwinds Network Monitoring Incident Management ServiceNow Troubleshooting Server Outage Diagnosis Performance Optimization

Business Administrator

Obisade Nigeria Limited

Sep 2016 - Mar 2019 (2 years 6 months)

Managed the day-to-day operations of the business, ensuring smooth internal workflows and support for ongoing activities.

Operations Management Office Coordination Records Management Customer Support Scheduling Team Coordination

School Consultant

Krystal-Bal Schools

Mar 2013 - Jun 2016 (3 years 3 months)

Acted as a liaison between parents and school management to support students’ educational and social development. Maintained customer experience standards and helped ensure activities aligned with the school curriculum.

Stakeholder Management Communication Educational Support Curriculum Alignment Customer Experience Relationship Building Confidentiality

Microsoft Office Administrator

Freelance

Apr 2009 - Jan 2012 (2 years 9 months)

Designed and implemented Microsoft-based documents and solutions, and supported access management within Microsoft environments. Created materials using Canva to meet client and business needs.

Microsoft Office Access Management Canva Administration client support Troubleshooting