Ol Leao

As a Customer Success Specialist, I am dedicated to enhancing client retention and loyalty through strategic engagement and proactive problem-solving. My experience spans various roles, including tournament operations and customer service, where I have honed my skills in communication, organization, and critical thinking.

In my most recent position at Alexandria Burguer, I managed administrative tasks and supported daily operations, demonstrating my ability to multitask and prioritize effectively. Previously, as a Tournament Ops Agent at Zap2 Esports, I organized online events and ensured smooth operations, showcasing my strong interpersonal skills and attention to detail.

With a solid foundation in technical skills such as Javascript, HTML, and CSS, I am equipped to tackle challenges in the customer success domain. I am passionate about continuous learning and committed to fostering positive client relationships.