Elizabeth Aduragbemi
@elizabethaduragbemi
Client success specialist driving retention through empathetic support.
BrazilWhat I'm looking for
I am a client-focused Customer Support and Client Success Specialist with five years of experience supporting customers across logistics and real estate industries. I consistently manage high-volume inbound and outbound communications via phone, email, and chat while maintaining accurate CRM records.
I excel at objection handling, conflict resolution, and building long-term client relationships that improve satisfaction and retention. I have a proven record of supporting revenue growth through persuasive communication, structured follow-up, and reliable documentation.
I am adept at working in fast-paced remote environments and supporting international clients with professionalism, empathy, and efficiency, using tools like Gmail, HubSpot-style CRMs, Zoom, and Google Meet.
Experience
Work history, roles, and key accomplishments
Real Estate Sales Consultant
Lagoshut Homes and Properties
Jan 2023 - Jan 2025 (2 years)
Engaged prospective clients via outbound calls and consultations, maintained detailed CRM records, and supported revenue growth through persuasive follow-up that improved client satisfaction and conversion.
Marketing Manager & Client Support Specialist
Breace Logistics
Jan 2021 - Jan 2023 (2 years)
Managed daily client communications for logistics operations, coordinated between clients and transport partners, and resolved time-sensitive complaints while maintaining accurate delivery and service documentation.
Education
Degrees, certifications, and relevant coursework
Yaba College of Technology
National Diploma, Food Science & Technology
2019 - 2022
Completed a National Diploma in Food Science & Technology, covering core subjects and practical training relevant to food processing and safety.
Tech stack
Software and tools used professionally
Availability
Location
BrazilAuthorized to work in
Job categories
Skills
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