At Hosiery Boutique, I supported customers in-store and online through chat, email, and telephone. I handled complaints and returns, including after-sales procedures and purchase documentation.
I resolved difficult customer situations independently while maintaining customer satisfaction.
At Rose Gourmet, I received and inspected deliveries, checking them against order documents. I entered invoice and shipping data into the warehouse management system and maintained accurate inventory records.
I monitored inventory levels and reported missing products. I bring fluent English, administrative skills, and logistics coordination experience, and I’m motivated to adapt quickly and bring international standards to a team.
