
Anna Kaczmaryk
@annakaczmaryk
I support international customers from inquiry through delivery, resolution, and long-term relationships.
What I'm looking for
I've supported international B2B and B2C customers at MASURIA Living across European markets, managing the full journey from initial inquiry and Shopify order placement through delivery and after-sales support.
Across roles with FLEXITEER Marine Products, YACHT-POL, MODEL ART, LEPSELONY MEDIA, and IMMAGINARE HR, I've handled inquiries, complaints, order execution, sales operations, client communication, shipments, and operational coordination. I work professionally across email, phone, chat, and messaging in Polish, English, and Spanish.
I'm passionate about helping people, resolving issues, and building long-term customer relationships through clear communication and dependable support.
Experience
Work history, roles, and key accomplishments
Sales Manager
Masuria Living Sp. z o.o.
Apr 2026 - Present (5 months)
Supporting B2B and B2C customers across European markets throughout the full customer journey, from inquiry to after-sales support. Handles inquiries, complaints, and orders via email, phone, and chat, and collaborates with internal teams to ensure excellent customer experience.
Education
Degrees, certifications, and relevant coursework
Universidad de Educación a Distancia
Spanish Philology
Studied Spanish Philology at the Universidad de Educación a Distancia in Barcelona.
Universitat Autònoma de Barcelona
Spanish Philology
Studied Spanish Philology at the Universitat Autònoma de Barcelona in Cerdanyola del Vallès.
Jan Bażyński High School No. 4 in Ostróda
High School Diploma, Language Profile
Completed high school with a language profile.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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