Olivier Pathy

Provide end-to-end editorial services and documentation project management for technology clients, deploying DITA CCMS solutions and improving editorial workflows to accelerate delivery and quality.

Coordinated end-to-end document delivery lifecycle, designed and deployed a corporate DITA documentation system and implemented language quality review flows to improve publication efficiency.

Managed multidisciplinary documentation and video teams, led migration to a DITA CCMS (Paligo) and created automated workflows for monthly release notes and interactive learning content.

Developed technical documentation and UX-driven content for a stainer-slidemaker product, leading editorial process improvements and multi-format content production including eLearning modules.

Led KCS process improvements and designed a global support ticket-to-knowledgebase publishing system, improving publishing cycles and standardizing training and localization practices.

Designed and implemented a DITA content management system using Oxygen XML Editor and created structured authoring practices to support AR and industrial documentation.

Authored customer-facing help and support content for Amazon UK/FR, coordinated the European editorial team and drove process improvements that increased positive response rates significantly.

Authored technical documentation for oncological imaging software, created interactive clinical wizards and managed a 13-language localization project alongside a migration to a DITA CMS.

Studying Documentation Design with focus on automated content delivery workflows and optimisation of user experience; expected completion 2026.

Completed Cambridge CELTA certification focused on English language teaching methodology and classroom practice.

Completed an HND in Art and Art History with coursework covering mid-war art movements and historical context.

Grade: CPE Grade A (Cambridge CPE noted separately)

Completed GCE A and O Levels as part of secondary education curriculum.