Olivia Thurman

I am a compassionate caregiver and customer-service professional with hands-on experience in home health assistance and call center operations. I have supported elders with daily living tasks, adhered to HIPAA and patient-care practices, and completed CPR and First Aid certifications.

In call center roles I developed strong phone etiquette, time management, and customer-relations skills, along with experience in transcription, upselling, and B2B/outside sales. I bring dependable work ethic, communication, and basic computer proficiency to every role.

I seek to combine my caregiving background and customer support strengths to deliver reliable, empathetic service and improve client experiences in healthcare or service-focused environments.