Olivia Chitambo
@oliviachitambo
I support clients and operations through loan processing, cash handling, customer service, and clear communication.
ZambiaWhat I'm looking for
I've supported customers and day-to-day operations at Nkuchi Fashion and Ballito Loan Services Ltd, handling front-desk enquiries, phone communication, and client follow-up.
At Ballito Loan Services Ltd, I process loan applications, analyze applicants' financial information, guide clients from application to funding, and provide feedback on loan concerns and payment options.
I'm eager to join a professional team where I can learn, take initiative, solve problems, and add meaningful value.
Experience
Work history, roles, and key accomplishments
Cashier
Nkuchi Fashion
Jan 2017 - May 2019 (2 years 4 months)
Managed frontdesk operations, including greeting clients, answering phones, and handling walk-in clients. Handled cash transactions, maintained accurate records, and assisted in office operations.
Education
Degrees, certifications, and relevant coursework
Oak University Zambia
Bachelor of Arts, Public Administration
2019 - 2023
Pursued a Bachelor of Arts in Public Administration, gaining knowledge in administrative principles and public sector management.
Chilenje Secondary School
O-Level Secondary School Certificate, General Studies
2013 - 2016
Completed secondary education and obtained the O-Level Secondary School Certificate (ECZ).
Tech stack
Software and tools used professionally
Availability
Location
ZambiaAuthorized to work in
Job categories
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