Sharon User

At Agora Microfinance Zambia, I supported clients with account inquiries, loan applications, and payments in a fast-paced financial environment.

I provided customer service in person and by phone, responding professionally to client questions and helping make everyday financial processes easier to navigate.

I also handled office administration, data entry, and record keeping, using Microsoft Office tools to maintain organized and accurate information.

I'm looking to bring my clerical, customer service, and organizational skills to an office support role where I can contribute reliable day-to-day assistance.