I'm currently supporting Webster Bank customers with everyday banking inquiries, account maintenance, transfers, closures, Zelle, and online banking troubleshooting in a high-volume remote environment.
I've also supported digital banking customers at TTEC/USAA and connected LendingTree customers with loan officers while explaining personal, mortgage, and unsecured loan options. My background includes consumer banking at Wells Fargo, where I handled transactions, account support, and banking service concerns.
Across banking, lending, healthcare, and retail, I focus on clear communication, patience, and positive customer experiences.
